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Industry workflows

Your industry.
Four ways to query.

Build with SQL, vector, graph and full-text in one database—from financial investigations to product discovery.

OriginChainDB / Distributed multimodal database

Four models, in practiceIllustrative workflows
Your applicationAccounts, case notes and policies
SQLFilter account activity
VectorFind similar case notes
GraphFollow account relationships
Full-textSearch policy wording
Bring the results together

Give an investigator records, relationships and supporting evidence.

Your application supplies embeddings, indexes text separately and connects results by record ID.

13 industries / 65 use cases

Start with a use case.
Choose your modalities.

See where SQL, Graph, FTS and Vector fit—and what each adds to the workflow.

5 use cases / Banking

Banking use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Banking: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Account servicing

Bring balances, account details and recent activity into a service view.

SQL joins customer and account records, filters recent transactions and calculates the totals the service team needs.

Connected-account investigations

Explore transfers between accounts and their recorded counterparties.

SQL narrows activity by amount and time. Graph follows account and counterparty links to reveal the connected records.

Case evidence review

Connect an investigation to its correspondence and supporting documents.

SQL selects case records, Graph connects accounts and documents, and FTS finds names, phrases and references within the evidence.

Policy knowledge retrieval

Find relevant policy passages for a service or operations question.

FTS matches policy terms; Vector retrieves passages with similar meaning. SQL supplies document versions and business context for the application.

Branch operations reporting

Track transaction volumes and service workloads by branch and period.

SQL groups operational records by branch, date and status, with the underlying rows available for drill-down.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Payments

Payments use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Payments: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Settlement reconciliation

Compare payment, settlement and refund records.

SQL joins records on transaction references, compares amounts and groups unresolved differences for review.

Merchant network investigations

Explore shared accounts, devices and other recorded merchant connections.

SQL selects a merchant or transaction cohort. Graph traverses the shared relationships an investigator needs to inspect.

Dispute document lookup

Find receipts, correspondence and policy wording for a chargeback.

SQL retrieves the dispute and transaction details. FTS searches the indexed evidence for relevant terms and phrases.

Connected fraud case review

Bring transaction links and documentary evidence into the same case.

SQL filters payment activity, Graph follows merchant and account connections, and FTS locates matching language in case documents.

Merchant support knowledge

Retrieve troubleshooting guidance for a payment issue.

FTS matches error codes, Vector finds related explanations, and SQL adds merchant context and the source article's version.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / NBFCs

NBFCs use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
NBFCs: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Collections worklists

Find overdue instalments and organise follow-up work.

SQL filters due dates and repayment status, joins borrower records and aggregates outstanding amounts.

Borrower relationship review

Explore borrower, guarantor and business connections.

SQL provides loan and borrower attributes. Graph follows the declared relationships between borrowers, guarantors and businesses.

Collateral evidence review

Trace a financed asset to its owners, loans and supporting records.

SQL selects asset and loan records, Graph connects ownership and financing relationships, and FTS searches collateral descriptions and documents.

Loan file retrieval

Find the relevant wording in application and verification documents.

SQL retrieves the application and document metadata. FTS finds references and phrases in the indexed loan file.

Field-team knowledge

Find process guidance for a servicing or collections question.

FTS matches product terminology, Vector finds related guidance, and SQL identifies the applicable product and source revision.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Lending

Lending use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Lending: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Application pipeline tracking

Track applications, outstanding tasks and review status.

SQL joins application and task records, filters by stage and groups turnaround times for operational reporting.

Borrower and guarantor context

Explore the people, businesses and assets connected to an application.

SQL retrieves application fields. Graph follows borrower, guarantor and asset relationships for the reviewer's assessment.

Underwriting evidence workspace

Connect application records to related entities and source documents.

SQL organises application data, Graph links the supporting entities, and FTS finds evidence within the associated documents.

Document and clause lookup

Find application terms, conditions and verification references.

SQL provides application IDs and document versions. FTS locates matching clauses and reference terms for the reviewer.

Lending policy assistant

Retrieve source passages for an internal policy question.

FTS matches lending terminology and Vector finds semantically related guidance. SQL supplies product context and source metadata.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Insurance

Insurance use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Insurance: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Claims operations

Track claims, assignments and outstanding review tasks.

SQL filters claims by stage, joins assignment records and calculates operational counts and elapsed times.

Connected claims investigations

Explore shared claimants, providers and insured assets.

SQL narrows the claim cohort. Graph follows shared entities and relationships for an investigator to assess.

Claims evidence review

Connect a claim to its policy, parties and documentary evidence.

SQL retrieves claim details, Graph connects the policy and parties, and FTS locates relevant wording in the evidence.

Policy wording lookup

Find clauses and definitions in the relevant policy version.

SQL identifies policy and revision metadata. FTS searches the indexed wording for exact terms and phrases.

Claims knowledge retrieval

Find related guidance and reference cases for a handler's question.

FTS matches terminology, Vector finds similar descriptions, and SQL provides source dates and case attributes for human review.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Wealth management

Wealth management use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Wealth management: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Portfolio servicing

Retrieve client positions, transactions and account activity.

SQL joins portfolio records, filters effective dates and aggregates the imported holdings and transaction data.

Household relationship view

Connect clients, households, accounts and advisers.

SQL supplies account and client attributes. Graph follows household, ownership and adviser relationships.

Issuer research context

Trace portfolio exposure to issuers and their published documents.

SQL retrieves positions, Graph connects instruments and issuers, and FTS locates relevant terms in issuer research.

Adviser briefing retrieval

Find source material relevant to a client meeting.

SQL supplies client context. FTS and Vector retrieve research by named entities, exact wording and similarity of meaning.

Mandate document lookup

Find recorded client instructions and agreement wording.

SQL identifies the client and agreement version. FTS searches the indexed document for the instructions being reviewed.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Mutual funds

Mutual funds use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Mutual funds: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Fund operations reporting

Inspect subscriptions, redemptions and imported valuation records.

SQL filters records by fund and date, aggregates flows and retrieves the underlying transactions.

Holdings and issuer exposure

Follow a fund's holdings to their issuers and related entities.

SQL selects dated position records. Graph connects funds, instruments and issuers through declared relationships.

Scheme document search

Find relevant terms in scheme documents and factsheets.

SQL identifies the scheme and publication version. FTS finds phrases and named terms in the indexed text.

Distribution servicing context

Connect an investor request to distributors, holdings and correspondence.

SQL supplies request and holding records, Graph follows distributor relationships, and FTS searches the related correspondence.

Fund research retrieval

Find research passages relevant to a fund or investment theme.

FTS matches names and terminology, Vector finds related themes, and SQL supplies fund attributes and publication dates.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Capital markets

Capital markets use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Capital markets: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Order and trade analysis

Inspect trading activity by instrument, account and period.

SQL filters and joins order and trade records, then aggregates the selected activity for analysis.

Entity and ownership exploration

Trace relationships between issuers, entities and instruments.

SQL supplies entity and instrument attributes. Graph traverses the ownership and issuance relationships in your data.

Surveillance case evidence

Explore related accounts and search the documents attached to a case.

SQL narrows recorded activity, Graph follows account and entity links, and FTS locates references in case evidence.

Filings and research retrieval

Find relevant passages across filings and research publications.

FTS matches names and phrases; Vector finds similar themes. SQL provides issuer, date and document-version context.

Connected research workspace

Expand a research result into its issuer network and supporting sources.

FTS and Vector retrieve source passages, Graph expands issuer relationships, and SQL supplies dated instrument and document records.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / E-commerce & retail

E-commerce & retail use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
E-commerce & retail: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Product discovery

Find products from exact keywords or a shopper's description.

FTS matches product terms, Vector finds similar meaning, and SQL supplies price and stock for the application's final selection.

Related-product recommendations

Build a shortlist of similar products and connected accessories.

Vector finds similar items, Graph follows product and accessory relationships, and SQL provides availability and catalog attributes.

Order and inventory operations

Track orders, product availability and fulfilment status.

SQL joins order and inventory records, filters operational status and aggregates quantities and sales.

Catalog relationship navigation

Explore variants, compatible accessories and category relationships.

SQL retrieves product attributes. Graph follows the catalog relationships that your merchandising application defines.

Returns case investigations

Connect returns, orders and customers with their supporting correspondence.

SQL narrows return records, Graph connects orders and customers, and FTS searches descriptions and correspondence for relevant evidence.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Contact centres

Contact centres use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Contact centres: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Agent knowledge assistance

Retrieve useful knowledge passages for the current customer question.

SQL supplies customer and case context, FTS matches exact terms, and Vector finds guidance phrased differently from the question.

Customer journey context

Connect conversations, cases and service relationships.

SQL retrieves customer attributes and interaction dates. Graph follows the links between customers, conversations and cases.

Escalation evidence review

Follow an escalated case through related conversations and documents.

SQL supplies case status, Graph connects the related interactions, and FTS finds promises, issue terms and quoted language.

Conversation quality review

Find conversations containing phrases that a reviewer needs to inspect.

SQL selects queues, teams and date ranges. FTS finds matching phrases in indexed transcripts for manual review.

Queue and workload reporting

Track case volumes, assignments and resolution times.

SQL groups operational records by team, queue and period, with filters for status and assignment.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Healthcare

Healthcare use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Healthcare: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Encounter workspaces

Connect an encounter to its document and care-team references.

SQL retrieves encounter fields and dates. Graph follows the declared links to documents, teams and related operational records.

Referral coordination

Track referral status alongside its assigned team and follow-up tasks.

SQL filters referral and task status. Graph connects the encounter, receiving service and responsible team.

Connected document retrieval

Find specific wording in the documents linked to an encounter.

SQL selects encounter records, Graph resolves associated documents, and FTS searches their indexed text for relevant terms.

Service knowledge retrieval

Find intake procedures and operational guidance for staff.

FTS matches service terminology, Vector retrieves related guidance, and SQL supplies the source revision and service metadata.

Service capacity reporting

Inspect appointment, queue and referral workloads.

SQL filters dates and service locations, joins operational records and groups workloads by status or team.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Telecommunications

Telecommunications use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Telecommunications: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Service dependency exploration

Trace customers and services to their network dependencies.

SQL retrieves service and asset attributes. Graph follows the declared dependencies between customers, services and network assets.

Outage investigation workspace

Connect affected services to incidents, assets and engineering notes.

SQL selects incident records, Graph follows service dependencies, and FTS finds error terms and observations in the linked notes.

Support knowledge retrieval

Find relevant troubleshooting articles and similar issue descriptions.

FTS matches error codes, Vector finds similar symptoms, and SQL supplies product context and source versions.

Subscription and billing operations

Inspect plans, subscriptions, invoices and service status.

SQL joins customer and subscription records, filters billing periods and aggregates operational totals.

Device and runbook lookup

Find model-specific commands and maintenance procedures.

SQL supplies device and software-version attributes. FTS finds command names and exact procedures in indexed runbooks.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

5 use cases / Airlines & aviation

Airlines & aviation use cases

Start with the combination that fits your question. These are recommended starting points; the best fit depends on your data and query patterns.

Read the industry guide
Airlines & aviation: use cases, recommended query modalities and why each combination fits.
Use caseRecommended modalitiesWhy this combination fits
Disruption context

Trace a disrupted flight to its connections and passenger records.

SQL retrieves flight status and itinerary fields. Graph follows route and connection relationships for the operations application.

Maintenance evidence retrieval

Connect an aircraft or component to work records and technical documents.

SQL selects work records, Graph follows asset and component links, and FTS searches technical references and maintenance notes.

Flight operations reporting

Review delays, service activity and operational status by route.

SQL filters flight records by date, airport and status, then groups operational totals and delay durations.

Passenger service knowledge

Retrieve relevant service rules and procedural guidance.

FTS matches rule terminology, Vector finds guidance related to a question, and SQL supplies itinerary context and document versions.

Baggage journey exploration

Connect a baggage record to scans, flights and transfer points.

SQL retrieves scan events and timestamps. Graph follows the recorded relationships between baggage, flights and transfer locations.

Combine query results in your application using shared record IDs. Keep text indexes and embeddings updated as the source data changes.

Start with your workflow.

13 industry guides. Use cases and recommended modalities.

01 / 8 industries

Financial services

Put transactions, relationships and documents in context.

02 / 2 industries

Customer businesses

Help people find the right product or the next useful answer.

03 / 3 industries

Essential services

Follow operational connections and find the source information.

From a use case to a working example

Bring your data.
Build the workflow.

Start with a record and add the query models your application needs.